Accessibility Statement
Alpacanica is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards.
Conformance status
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible to people with disabilities.
Measures taken
- Keyboard-navigable interface throughout checkout and product pages.
- Sufficient colour contrast ratios for text and interactive elements.
- Alternative text on all product images and icons.
- Focus-visible indicators on all interactive elements.
- Logical heading hierarchy and landmark regions on every page.
- Responsive layout that works at up to 400% zoom without horizontal scroll.
- Motion and animation can be reduced via the operating system preference.
- Form inputs carry explicit labels and descriptive error messages.
Known limitations
We are aware that some parts of the storefront may not yet fully meet WCAG 2.1 AA. We are actively working to address these areas. If you encounter a barrier, please contact us so we can provide assistance and prioritise a fix.
Feedback and contact
We welcome feedback on the accessibility of this storefront. If you experience accessibility barriers or need content in an alternative format, please contact us:
Please use the contact information provided on our store homepage.
We aim to respond to accessibility feedback within 5 business days.
Enforcement procedure
If you are not satisfied with our response, you may contact the relevant national authority responsible for enforcing accessibility laws in your country.
This statement was last reviewed on 18 June 2026.